We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Same Day Deliveries** are delivered by 9pm on all orders placed between 8am - 6pm eastern time Monday-Friday. Orders placed after 6pm will be delivered the following business day by 10am eastern time.
**Same Day Delivery is currently only offered in Allentown, PA.
We accept all returns within 60 days of delivery (shipping fees are non-refundable). Returns after 30 days are eligible for exchanges or store credit. For your convenience, follow the link below for quick and easy returns. Please note: All returns are subject to a 20% restocking fee. Refunds for used and/or returns with missing pieces, will be subject to higher restocking fee deductions.
Send Returns to:Innovaptionz442 Hamilton St 9113Allentown, PA 18101
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about issues you are having with the item/s you would like to return. 9 times out of 10, we will be able to resolve the issue and circumvent a return.